Futurebets excuses: how they pay out to your gambling customers!!!!
Posted by: Gmoney (---.bc.hsia.telus.net)
Date: September 30, 2002 05:45PM

Is this what you want your customers to read. They will leave your site and go to another casino. This was from their live help:

Please wait for a site operator to respond.
You are now chatting with 'Player Support'
Player Support: Hello your through to Player Support's Live Chat assistance. My name is JB and how can I help you today?
you: account #******** (for privacy sake)
you: John Doe (change name for privacy)
you: Asked for a withdraw 1 month ago, can you tell me the status on it
Player Support: Your patience is appreciated. I will be with you shortly
Player Support: This site broke away from us and no longer operates under our system. However as a good will gesture we are honouring outstanding withdrawals however they do not carry any kind of priority I am afraid this is becasue we never received payment from the site for their withdrawals. If you would like to play with the withdrawan amount I can give you a site to sign up with and you can have it transfered to that account (an casino site we control).
you: So in other words I won't see that money?? Unless I play with your new casino?
Player Support: We will send you the funds however I do not have an exact ETA on when they will be dispatched
you: It has been 1 month since I withdrew
Player Support: There was a change in policy by Paypal and that has caused delays on withdrawals. Due to your casino's situation there players withdrawals have not been given any sort of priority
you: I asked for a cheque
you: Would it faster if I paid the fees for western union or fedex


They never replied back........

Re: Futurebets excuses: how they pay out to your gambling customers!!!!
Posted by: Truthseeker (---.proxy.aol.com)
Date: September 30, 2002 06:07PM

That's classic. Futurebet's reputation gets muddier by the day. The "slash and burn" technique might work well for clearing out a rainforest, but it's no way to operate in this industry. I doubt they'll be around too much longer.

Re: Futurebets excuses: how they pay out to your gambling customers!!!!
Posted by: Truthseeker (---.proxy.aol.com)
Date: October 1, 2002 01:04PM

Like I said, Futurebet's reputation gets muddier by the day. I guess another name change is in order. GameMasterOnline.com just added them to their "blacklist" and the Online Players Association (OPA) is going to add ALL Futurebet-powered casinos to their "not recommended" list. Check out the latest news on our goofy little friends:

[www.gamemasteronline.com]

Re: Futurebets excuses: how they pay out to your gambling customers!!!!
Posted by: Dave (209.88.67.---)
Date: October 8, 2002 07:32PM

I had an account at a futurebet site (classiccasino.com) when I read your posting I withdrew my funds straight away. I called and spoke to a foregin lady who told me due to Paypal's change in policy there would be a delay on my withdrawal. My worst fears had been answered! I asked how long after the 5 days it would be and she could not tell me. However on the sixith day which was Monday just gone my NETeller account was credited. It was only $121 but every cent counts although I am down to them another $79 but who would have thought the Rams would have had such a great start to the season!!!!????



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